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Canton Rave Alert

» Enter current information for the Canton Rave Alert system

In an effort to keep the SUNY Canton community informed, the College has implemented a campus notification system to permit the distribution of time-sensitive information to students and staff during unforeseen events or emergencies using voice, email, and text messaging.

All community members are automatically enrolled in the Canton Rave Alert notification system, however you may opt out at any time if you no longer wish to receive emergency alerts. Please provide your most current contact information by logging into SUNY Canton's Canton Rave Alert update center.

Your personal contact information will not be shared with other entities, and it will be kept private and confidential. This information is used only for SUNY Canton communication purposes and only in the event of an emergency.

The Canton Rave Alert system will be used for safety situations, emergencies, or concerns such as:

• fire, bomb threats, or dangerous situations
• missing persons or persons at large
• medical emergencies, including pandemic or mass casualties
• utility failures or unexpected facility closure
• suspicious packages
• severe weather warnings

Frequently Asked Questions

What is a Canton Rave Alert?

The Canton Rave Alert system allows the College to quickly contact all students and employees with time-sensitive information during unexpected events and emergencies. You may provide phone numbers and e-mail addresses that would help the College reach you most quickly.

What contact information should I provide SUNY Canton?

The Canton Rave Alert system allows you to enter phone numbers, e-mail addresses, and mobile phone numbers representing your text messaging device. The best emergency contact number is probably your mobile phone.

What does SUNY Canton do with the contact information I provide?

Your personal contact information will not be shared with other entities, and it will be kept private and confidential. This information is used only for SUNY Canton communication purposes and only in the event of an emergency.

I heard that my classmate/colleague received a voice message from SUNY Canton but I did not. Why?

It is possible that we do not have your contact information loaded in the Canton Rave Alert system, or it may be inaccurate. Please log into the Canton Rave Alert update page to verify your information.

I heard that my classmate/colleague received an SMS (text) message on a cell phone from SUNY Canton but I did not. Why?

To receive text messages, you will need to provide the College with your mobile phone number. Please refer to the Canton Rave Alert update page for further information.

I received the message in my email, but when I clicked the link to play the message nothing happened. Why?

You may not have a default media player like Windows Media Player or Quicktime installed on your computer. You may download these players from microsoft.com or apple.com.

I received the message but I missed the information. What should I do?

While on the call, you can replay the message by pressing the star key (*) at the end of the message. You may also check your e-mail to locate the link for that message.

I received the message but it kept looping/repeating. Why?

The system does its best to detect whether it has reached a live person or an answering machine. Sometimes loud ambient noises may cause the system to loop. If this happens, use the mute feature on your phone, or move to a quieter location to prevent the message from repeating.

I see a text message ID display of 672-83 or a caller ID from phone number 315-386-7011. Who is this?

When SUNY Canton sends a call out using the Canton Rave Alert system, it will always display caller ID information.