Frequently Asked Questions (FAQ)

Yes! With the purchase of a meal plan in the spring, your Campus Cash will roll over. Anyone who does not purchase a meal plan for spring will forfeit any unused Campus Cash at the end of the fall semester. Campus cash may be used at any on-campus dining location and at The Campus Store.

All on-campus residential students must purchase a residential meal plan. All students may purchase a meal plan. Our dining program offers a variety of meal plans to best fit your preferences.

Residential students will select their meal plan through the online survey on UCanWeb. Meal plan changes for residential students will be accepted until Friday of the first full week of classes each semester. Please email mealplans@canton.edu, from your campus email, and be sure to include your student ID number with your meal plan selection. If you have any questions regarding meal plans, call 315-386-7623 or send an email to mealplans@canton.edu.

Changes to meal plans must be made by Friday of the first full week of classes. Please email mealplans@canton.edu and be sure to include your student id number. All meal plan change requests must be submitted by email. If you have questions regarding meal plans please email mealplans@canton.edu or call (315)386-7624.

No, meal plans are non-transferable and meant for the sole use of the student to whom it was issued; however, if your meal plan contains guest passes, you may use them for visitors, students, etc. Campus does operate a program Swipe it Forward, a program that allows enrolled students who need to access additional “swipes” in times of need.

Meal plans are only refundable though the 4th week of classes. You can find the meal plan refund policy.

Meal plan refunds: 

First Week | 100%
Second Week | 70%
Third Week  | 50%
Fourth Week | 30%
Fifth Week | 0%

Campus Cash is funds that comes with your meal that can only be used at any on-campus at dining location and at The Campus Store. Roo Express is funds that you add from your loans or financial aid package that can be used at any on-campus dining location, The Campus Store, or in vending machines. Roo Express is also accepted at a variety of off-campus locations. Both Campus Cash and Roo Express are loaded directly onto your student id card. You can find more information about our updated Roo Express refund policy.

Yes, Roo Express funds may be added to your account using the Get Mobile app. Download and register on GET Mobile. Once registered, you may add funds. GET is a place to manage your campus card account, make deposits to the ROO account, view information about account balances and spending history, and also enables you to report a lost or found ID card.

All meal plans holders will receive an Ozzi Coin at the beginning of the school year. IF you lose an Ozzi Box or Coin, the replacement fee  is $10. You can purchase a new one at Chaney Dining Center.

The Student Health Center will alert Dining Services of your illness and dining staff will work with you to have a meal prepared for pick up.

Students may utilize the takeout system that is part of their meal plan. All students receive an Ozzi Coin that may be exchanged for a reusable takeout container that can be filled and taken with them to meet their “on the go” needs. A takeout meal represents a meal “swipe” and guests must take away when using this meal option as takeout containers are not allowed in the dining room.