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Facilities Work Order System

The Facilities office has implemented a work order system which will reduce campus costs by reducing paper on campus. Everyone is expected to utilize the new system. If the problem is an emergency, please call Facilities at 315-386-7222 or University Police at 315-386-7777 when Facilities is closed. Otherwise, please use the new procedure.

The system will enable you to request a work order and check the status of your requested work orders. If you need something moved or surplused, please refer to the Property Control website.

The system is simple to use to request a work order. Your username is your SUNY Canton email address (i.e. jdoe@canton.edu). Your default password will be: canton. You have the option of changing your password after you've initially logged in, which you are encouraged to do.

If you are a new employee and are unable to log on, please call the Facilities Office at 315-386-7222 with your first and last name, phone number and email address. They will add your name to the system.

Once you log on and fill in the required information and save it, the request will appear as a NEW work order. Please include your department's account on your request in the space provided in the event that materials need to be charged to your account. The Physical Plant office will update these work orders daily. Once your request has been approved, you will note that the State of the work order will change to APPROVED. Once the work order has been completed and closed by the Physical Plant, it will be removed from the list. You will receive an e-mail informing you that the work order has been closed.

If you have any questions on the new system, please contact the Facilities at 315-386-7222.