Transcript Requests

You will be asked to create an account directly with Parchment. Once an account is created, you can use your Parchment account to order transcripts from all schools that participate with that company.

• Online ordering offers expedited service and electronic delivery
• Request a copy of your transcript at a time which is convenient for you
• Transcripts will be processed within 2 business days (or less) from receipt of your authorization request
• Receive notifications by email or text message as your request is being processed
• Receive notifications if there is a problem with processing your request, such as a hold on your record
• Standard overnight delivery from FedEx along with tracking of the delivery is available for an additional convenience fee if needed

When you order Transcripts online, authorization is required.

Your transcripts order will be eligible for “Automatic Authorization” when your order meets the following criteria:

• The name you provide matches the name that appears on your SUNY Canton record.
• Your date of birth and SUNY Canton ID or Social Security Number match the information in your SUNY Canton record
• The name on the credit card you provide for the processing fee ($0.50 for PDF and $4.30 for expedited mailed copy) must match the name that you provide when the order is placed
• Attachments which need to be completed or included as part of the order will delay release of the record, therefore attachments prevent “Automatic Authorization” and require an additional step

If your order is not eligible for “Automatic Authorization”, you will be prompted to print and sign a Transcript Authorization form. You will have 30 days from the date your request is submitted to upload, mail or fax your signed Transcripts Authorization form for your record to be processed. After 30 days the request is canceled.

See Parchment’s FAQ page for answers to common questions.

• These are only available as physical paper copies.
• Please allow 7-10 business days for processing with this method as transcripts are only mailed once a week.
  • Processing time may be longer during certain office processing times
  • Express delivery is NOT available through this method
    
    Complete the Transcript Request Form which MUST include your signature and then submit it via email, fax, or mail to the Registrar’s Office at SUNY Canton.
    
    Or, if you are not able to print and complete the form please provide a legibly written request with the following information:
• Your SSN or your SUNY Canton ID Number
• Your approximate dates of attendance
• All legal name changes
• The complete mailing address for each recipient of a transcript
• Your home address and a phone number where you can be reached during normal business hours
• Your signature (no request can be processed without your physical signature)

Mail your request to:
SUNY Canton Registrar’s Office
34 Cornell Drive, MCC
Canton, NY 13617

Or Fax/Scan requests to:
315-379-3819 (Fax)
registrar@canton.edu

• These are only available as physical paper copies.
• Please allow 7-10 business days for processing as transcripts are only mailed once a week.
• Processing time may be longer during certain office processing times

Complete the Transcript Request Form which MUST include your signature and then submit it via email, fax, or mail to the Registrar’s Office at SUNY Canton.

Or, if you are not able to print and complete the form please provide a legibly written request with the following information:

• Your SSN and/or your birthdate
• Your approximate dates of attendance
• All legal name changes
• The complete mailing address for each recipient of a transcript
• Your home address and a phone number where you can be reached during normal business hours
• Your signature (no request can be processed without your physical signature)

Mail your request to:
SUNY Canton Registrar’s Office
34 Cornell Drive, MCC
Canton, NY 13617

Or Fax/Scan requests to:
315-379-3819 (Fax)
registrar@canton.edu

Students at SUNY Canton pay a per term transcript fee which allows them to secure transcripts while enrolled, or within their lifetime, following completion of coursework at SUNY Canton. The fee is currently $5 per enrolled term.

Transcripts may be requested at no cost by visiting or submitting a request directly to the Office of the Registrar. Requests are processed within 7-10 business days (processing time may be longer certain office processing times).

If students or alumni need to expedite their record, prefer an electronic PDF transcript sent or need overnight/international mailing services, Parchment® provides these services for an additional cost. SUNY Canton offsets the costs of electronic transmission of records, since this is currently the preferred method, by $2.00 per record sent. The cost for a PDF for students/alumni is $0.50.