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Funeral Services Administration - Program Learning Outcomes

Upon completion of the Funeral Services Administration degree program, students will be able to:

• 2.1.1 Explain the importance of funeral service professionals in developing relationships with the families and communities they serve.
• 2.1.2 Identify standards of ethical conduct in funeral service practice.
• 2.1.3 Interpret how federal, state, and local laws apply to funeral services in order to ensure compliance.
• 2.1.4 Apply principles of public health and safety in the handling and preparation of human remains.
• 2.1.5 Demonstrate technical skills in embalming and restorative art that are necessary for the preparation and handling of human remains.
• 2.1.6 Demonstrate skills required for conducting arrangement conferences, visitations, services, and ceremonies.
• 2.1.7 Describe the requirements and procedures for burial, cremation, and other accepted forms of final disposition of human remains.
• 2.1.8 Describe methods to address the grief-related needs of the bereaved.
• 2.1.9 Explain management skills associated with operating a funeral establishment.
• 2.1.10 Demonstrate verbal and written communication skills and research skills needed for funeral service practice.